Questions & Answers
Here you'll find answers to the most frequently asked questions about M | Art Studio, orders, delivery, pickup, payment and returns, as well as detailed information about our products, their characteristics, application features, and recommendations for working with them.
About the Store
Where is your store located?
We operate as an online store. At the moment, we do not have a physical retail store.
Order pickup is available in Rishon LeZion by prior arrangement.
Can I visit your store, see the products, and buy everything on-site?
No. We do not have a physical store or showroom.
All products are stored in our warehouse and, after an order is placed, are delivered to the pickup point in Rishon LeZion.
Each product on our website includes detailed descriptions, specifications, and photos, allowing you to choose the materials you need and place an order for delivery or pickup.
How can I contact you? Can I call you?
We do not accept phone calls.
For convenience and faster service, we communicate only in writing through:
- Email: mart.studio.israel@gmail.com
We do our best to respond to all messages as quickly as possible.
Are the products on your website located in Israel or abroad?
All products available for order on our website are stored in our warehouse in Rishon LeZion and are available for immediate ordering.
Orders, Delivery & Pickup
Do you deliver throughout Israel?
Yes. We deliver orders throughout Israel by courier directly to the customer’s door.
How much does delivery cost?
- Orders up to 15 kg — ₪40
- Orders from 15 to 30 kg — ₪80
- Orders over ₪1000 qualify for free delivery
How long does delivery take?
Delivery usually takes 3–7 business days, depending on the delivery area and courier workload.
During wartime or holiday periods, delivery times may be longer.
Can I pick up my order myself?
Yes. Pickup is available in Rishon LeZion.
When will my order be ready for pickup?
Most orders are ready for pickup the next day after the order is placed.
For orders placed before 3:00 PM, same-day pickup may be available.
How will I know when my order is ready?
After your order has been collected and packed, a pickup notification will be sent to the email address provided during checkout.
Once you receive the notification, you can come and collect your order.
If you have any questions, you can always write to us and ask about the current status of your order.
What days and hours is pickup available?
Sunday – Wednesday: 17:30–20:00
Thursday: 16:00–20:00
Friday: 09:00–15:00
Is there parking near the pickup point?
Yes. There is a small parking area near the building for customers collecting their orders.
Payment
What payment methods are available?
All orders are placed and paid for through our website.
We accept the following payment methods:
- Visa cards
- Mastercard cards
- Bank transfer to the company account
Can I pay in installments?
Yes. Our website offers payment in up to 3 installments when using a bank card.
Installment availability depends on the terms of your bank and the payment system.
Will I receive a payment receipt (חשבונית מס / קבלה) after payment?
Yes. After successful payment, a tax invoice/receipt (חשבונית מס / קבלה) is automatically generated and sent to the email address provided, in accordance with Israeli legal requirements.
If you did not receive the document, please contact us and we will resend it.
Can I place an order for a company?
Yes. We work with both private customers and companies.
When placing an order, please provide the company details if they are required for accounting or internal reporting.
Can I receive an invoice for payment by bank transfer?
Yes. If you would like to pay by bank transfer, please contact us before payment.
We will provide the necessary bank details and issue an invoice if required.
The order will be shipped after the funds have been received in our bank account.
Is it safe to pay for orders on your website?
Yes. All payments are processed through secure payment systems using modern data encryption technologies.
We do not store customers’ bank card details.
Payments are processed through the secure iCount payment system, which complies with payment industry security requirements.
Can I pay in cash when picking up my order?
No. We do not accept cash payments.
Returns
Can I return a product?
Yes. Product returns are handled in accordance with Israeli law and our return policy.
The customer may return a product within 14 days from the actual date of receiving the order, provided that the following conditions are met:
- The product has not been used
- The product is in its original condition
- The original factory packaging is not damaged
- All original labels, tags, and markings are preserved
- The order number or proof of payment is available
Please note: products with signs of use, damage, or opened/damaged packaging cannot be returned.
Who pays for the return shipping?
Return shipping costs are paid by the customer if the return is initiated by the customer.
If the return is related to an order fulfillment error or damage received during delivery, we cover all costs related to the return and replacement.
What should I do if a product arrived damaged?
If you received a damaged product, please contact us as soon as possible after receiving the order.
To speed up the review process, please attach:
- Photos of the damaged product
- Photos of the packaging
- Order number
After reviewing the information, we will offer an appropriate solution, including product replacement or refund in accordance with the law.
Epoxy Resin
Why is your epoxy resin more expensive, and how is it different from other epoxy resins?
We offer original Italian ResinPro epoxy resin, manufactured in Italy and supplied directly from the producer.
ResinPro epoxy resin is supplied with a full set of technical and compliance documentation, including laboratory test results, yellowing-resistance tests, certificates, Safety Data Sheets (SDS), and Technical Data Sheets (TDS). Production is carried out in accordance with European Union quality standards.
These formulas are developed specifically for creative work, artistic applications, and professional projects. They offer consistent quality from batch to batch and do not contain unknown fillers or unclear additives.
The final price is not based only on the cost of the material itself. It also includes international shipping, customs clearance, port fees, VAT, customs broker services, transportation within Israel, handling, warehouse storage, accounting support, website and payment system maintenance, government taxes, and other required business expenses. All these factors directly affect the final retail price.
The main advantages of our epoxy resin:
- original products from a European manufacturer;
- certification according to European Union standards;
- a full set of technical documentation;
- stable quality in every batch;
- high-quality composition without unknown impurities;
- modern UV stabilizers that slow down yellowing;
- a wide range of resins for creative and professional applications.
When you buy high-quality European epoxy resin, you receive a material with predictable characteristics, stable mixing ratios, complete technical documentation, and reliable performance, which is especially important for professional results.
Is there a universal epoxy resin for all projects?
No. There is no single universal epoxy resin that is equally suitable for every type of work.
Different projects require different material properties. Resin for jewelry should have high transparency and cure well in thin layers. Resin for tabletops must be suitable for thicker pours without overheating. A protective finishing coat requires good surface durability, while serving boards require an epoxy resin with food-contact approval for cold food contact.
That is why our range includes different types of ResinPro epoxy resin, each designed for specific applications. Choosing the correct resin makes the work easier and helps achieve a higher-quality result.
Will your epoxy resin yellow over time?
Any epoxy resin may yellow over time when exposed to ultraviolet radiation. This is a natural process that applies to all epoxy resins, regardless of manufacturer.
ResinPro epoxy resins contain modern UV stabilizers that significantly slow down yellowing and help preserve the clarity of finished items for a long time.
The rate of color change depends on the conditions of use, including sunlight intensity, temperature, humidity, and storage conditions.
To preserve clarity for as long as possible, avoid prolonged exposure to direct sunlight and use finished items mainly indoors.
Which epoxy resin should I choose for silicone molds up to 1 cm deep?
For silicone molds up to 10 mm deep, different epoxy resins may be used depending on the desired result.
For a simple clear or solid-color pour, or for techniques where a defined artistic pattern is not required, we recommend Transparent Ultra Clear.
If you want to create artistic effects using dyes, pigments, or alcohol inks, Art Pro or Art Pro Deluxe is a better choice.
For coasters, trays, clocks, decorative pieces, and other items up to 10 mm thick, we recommend Art Pro as the most versatile option.
This resin offers excellent transparency, medium viscosity, comfortable handling, and suitability for most artistic projects.
Which epoxy resin should I choose for art boards and artistic surfaces?
For paintings, art boards, clocks, trays, and other works using ocean, geode, marble, and abstract techniques with clear lines and controlled patterns, we recommend Art Pro Deluxe.
This is a thick epoxy resin developed especially for artistic work. Its high viscosity helps create beautiful patterns with defined borders, control the movement of colorants, and achieve expressive artistic effects.
Art Pro Deluxe is especially suitable for techniques where pattern control, line stability, and reduced pigment spreading are important.
Which epoxy resin is suitable for deep and thick pours?
Deep and thick pours require special epoxy resins with slow curing and low heat generation.
For these applications, we offer Table-5, which is developed specifically for thick-layer casting. It allows pours up to 5 cm in one layer when the manufacturer’s instructions are followed.
Because of its slower chemical reaction, the resin heats up much less than standard formulas, reducing the risk of overheating, cracks, internal stress, and other defects.
If you need an especially large-volume pour, our ResinPro supplier also offers Table-10, a special epoxy resin designed for pours up to 10 cm in one layer. We can import it for you by special order in the required quantity.
Which epoxy resin is suitable for jewelry, keychains, and small pendants?
For jewelry, pendants, earrings, keychains, charms, and other small items, we recommend:
These resins offer high transparency, reproduce fine details in silicone molds, and provide a beautiful glossy surface after full curing.
UV-Creation is a special UV resin that cures almost instantly under ultraviolet light. It is ideal for small jewelry, earrings, pendants, charms, and other miniature items.
If you do not want to wait several hours or days for curing, UV-Creation is an excellent choice.
For the best result, use clean silicone molds, follow the mixing ratio precisely for two-component resins, and work at 22–25 °C.
What is a finishing coat, why is it needed, and which epoxy resin is suitable?
A finishing coat is a thin transparent layer of epoxy resin applied to a finished item after sanding or after the main pour.
It helps to:
- hide small surface defects;
- create a deep glossy effect;
- enhance color saturation;
- protect the surface from moisture, dirt, and mechanical wear.
For a finishing coat, we recommend Art Pro.
This resin offers high transparency, medium viscosity, good surface flow, and allows you to create a smooth, glossy layer.
If you need a heat-resistant finishing coat, we recommend Heat Pro. Before use, please carefully read the pouring instructions on our website.
If you need to make an item with food-contact approval for cold food contact, use the special epoxy resin Epoxy Food.
Do you have epoxy resin approved for contact with cold food?
Yes. Our range includes Epoxy Food, which after full curing may be used for items that come into contact with cold food, provided the manufacturer’s recommendations are followed.
This epoxy resin is often used for:
- serving boards;
- trays;
- decorative tableware;
- coasters;
- other items intended for short-term contact with cold food.
Please note that food-contact approval does not mean the item can be used for cooking, microwave heating, or long-term contact with hot food.
What do I need to start working with epoxy resin?
To start working, you will need the following basic materials and tools:
- epoxy resin;
- dyes, pigments, or decorative fillers if needed;
- digital scales;
- plastic measuring cups;
- mixing sticks;
- silicone molds or a prepared pouring surface;
- a spirit level to check that the surface is horizontal;
- a hygrometer to monitor room humidity;
- disposable nitrile gloves;
- a protective mask rated FFP2 or higher;
- a gas torch or heat gun for removing bubbles if needed.
Before starting, carefully read the manufacturer’s instructions, follow the recommended mixing ratios precisely, and work in a well-ventilated area.
How long does epoxy resin take to cure?
Curing time depends on several factors:
- the type of epoxy resin;
- ambient temperature;
- pour thickness;
- air humidity;
- working and curing conditions.
Most epoxy resins usually begin to thicken a few hours after the components are mixed.
Items can often be removed from silicone molds after about 24 hours, but this may vary depending on the specific resin and environmental conditions.
Full mechanical strength is reached over several days. Until the full curing cycle specified by the manufacturer is complete, the item should not be exposed to significant mechanical stress.
How can I remove bubbles when working with epoxy resin?
It is almost impossible to eliminate bubbles completely, but their amount can be significantly reduced by following the correct working method.
We recommend the following:
- keep both components at room temperature before mixing;
- follow the mixing ratio precisely;
- mix slowly and smoothly without whipping air into the resin;
- after mixing, allow the mixture to stand for a few minutes so some bubbles can rise to the surface.
After pouring, surface bubbles can be removed with a gas torch or heat gun by carefully warming the surface for a few seconds.
When working with wood, plaster, concrete, or other porous materials, apply a thin sealing layer of epoxy resin first. This seals the pores and helps reduce bubbles during the main pour.
Why does epoxy resin not cure?
In most cases, the reason is a mistake in the preparation or mixing process.
The most common causes are:
- incorrect resin-to-hardener ratio;
- insufficient mixing;
- using incompatible components;
- room temperature that is too low;
- exceeding the maximum recommended pour thickness;
- adding too much dye, pigment, or other additives.
To avoid these problems, always follow the manufacturer’s ratios, use accurate digital scales, and mix the components thoroughly for the recommended time.
If the resin still does not cure after all recommendations have been followed, contact us. We will try to help identify the cause and find the best solution.
Can I place hot dishes on epoxy resin items?
Most artistic epoxy resins are not designed for long-term contact with hot cookware.
High temperatures may soften the surface, leave marks, reduce gloss, or shorten the service life of the item.
If the item is expected to have occasional contact with higher temperatures, we recommend using a heat-resistant formula such as Heat Pro.
Even when using heat-resistant epoxy resin, very hot pots, pans, or dishes taken directly from the stove or oven should not be placed directly on the surface.
For additional protection, use heat-resistant trivets or coasters.
Is it safe to work with epoxy resin?
When the manufacturer’s recommendations are followed, working with epoxy resin is safe.
Before full curing, the resin components remain chemically active, so we recommend:
- using disposable nitrile gloves;
- wearing a protective mask rated FFP2 or higher;
- working in a well-ventilated area;
- avoiding contact with skin, eyes, and respiratory tract.
After full curing, epoxy resin becomes a strong inert material that does not release harmful substances under normal conditions of use.
For a safe, high-quality, and durable result, always follow the manufacturer’s recommendations, keep the mixing ratio accurate, and use personal protective equipment while working.
How do I calculate the required amount of epoxy resin for a project?
The required amount of epoxy resin depends on the size of the item, pour thickness, and project type.
For simple geometric shapes, the volume can be calculated manually using the appropriate formula, for example length × width × height for rectangular pieces.
The easiest and most accurate method is to use an epoxy resin calculator that automatically calculates the required amount of material.
Our website offers a free Epoxy Resin Calculator for the most popular project shapes:
- rectangle and square;
- circle;
- oval;
- geode;
- deep casting;
- finishing coat.
The calculator also takes into account the selected epoxy resin type, a small material allowance, and automatically calculates the required amounts of component A and component B for correct mixing.
What is the optimal temperature for working with epoxy resin?
For most epoxy resins, the optimal working temperature is 22–25 °C with relative humidity of 55–60%.
At lower temperatures, resin becomes more viscous, flows less easily, cures more slowly, and may form more bubbles.
High temperature, on the other hand, speeds up the chemical reaction. This shortens working time, increases heat generation, and may cause overheating, especially in thick pours.
It is also recommended that the resin components, silicone molds, and room air are at approximately the same temperature.
To control working conditions, use a room thermometer and a hygrometer.
How should I care for finished epoxy resin items?
Epoxy resin items do not require complicated care, but a few simple rules will help preserve their appearance for a long time.
Recommended care:
- clean the surface with a soft cloth or sponge;
- use running water or mild detergents;
- do not wash epoxy resin items in a dishwasher;
- avoid metal brushes, abrasive powders, and aggressive chemicals;
- do not expose the item to prolonged direct sunlight;
- do not leave the item exposed to high temperatures for a long time;
- use trivets or coasters for hot dishes, even with heat-resistant epoxy resins;
- avoid strong impacts and dropping the item.
If small scratches appear over time, they can often be removed by sanding and polishing. Deeper damage can be restored by applying a new thin layer of epoxy resin as a finishing coat.
With proper use, items made from high-quality epoxy resin can maintain an attractive appearance for many years.
Candle Wax
Why is your wax more expensive than in other stores, and how is it different from alternatives?
We offer original candle wax by Kerax, manufactured in the United Kingdom by one of the world’s leading producers of materials for candle making.
Kerax was founded in 1962 and has been producing waxes for the candle industry for more than 60 years, including natural plant-based waxes for container candles, molded candles and decorative candles.
Main advantages of Kerax waxes:
- high and stable quality from batch to batch;
- natural plant-based origin in many wax types;
- no paraffin or unclear additives in natural wax types;
- vegan formulas and biodegradable components;
- good compatibility with fragrance oils and dyes;
- easy to use for both beginners and professionals;
- clean and stable burning;
- a wide choice of waxes for different candle types;
- Safety Data Sheets and technical documentation.
The final price includes not only the cost of the material itself, but also international shipping, customs clearance, port fees, VAT, customs broker services, transportation within Israel, handling, warehouse storage, accounting, website and payment system maintenance, government taxes and other required business expenses.
Our range includes specialized waxes for container candles, molded candles and decorative items. You can view the full range in our candle wax collection.
Which wax is suitable for candles in glasses and jars?
For candles in glasses, jars and ceramic containers, we recommend using special container waxes. They have a softer structure, adhere well to container walls, melt evenly and help create a smooth candle surface.
Our range includes:
Each wax has its own appearance, texture and burn characteristics, but all of them are designed for candles in glass jars, glasses and ceramic containers.
For more guidance, read our article How to Choose Candle Wax: The Complete Guide.
Which wax is suitable for candles in silicone or plastic molds?
Molded candles require harder waxes that hold their shape well after removal from the mold.
Our range includes:
These waxes have increased strength, release well from silicone molds and allow you to create candles of different complexity, from classic cylinders to decorative figures and interior pieces.
For more information, read How to Choose Candle Wax.
What is the difference between soy wax and coconut wax?
Soy and coconut waxes are both natural plant-based waxes, but they differ in their properties.
Soy wax is considered a versatile material. It provides good scent throw, stable burning and is suitable for both beginners and experienced candle makers. Soy wax candles usually have a light creamy shade and burn for a long time.
Coconut wax has a softer and creamier texture. It is usually lighter in color, works very well with fragrance compositions and helps create a very smooth candle surface. Due to its plasticity, coconut wax is especially popular for premium container candles.
The choice depends on the desired appearance, formula and personal preference. Read more: Soy Wax vs Coconut Wax: Which One Should You Choose?.
What is powdered wax and how do you use it?
Powdered wax consists of small wax granules used without pre-melting. To make a candle, simply pour the granules into a suitable container, place a wick and light it.
After the top layer melts and cools, you can remove the remaining wick, insert a new wick and use the same wax again.
Powdered wax is a convenient solution for quickly creating a candle without special equipment, wax melting or additional tools.
Our range includes EcoSnow.
Which wax burns the longest?
Burn time depends not only on the wax type, but also on candle diameter, wick selection and usage conditions.
Among the natural waxes in our range, olive wax often provides longer burn time due to its higher density and melting point.
Soy wax also provides long and stable burning, while coconut wax usually melts slightly faster and creates a wider melt pool.
With the correct wick, all waxes in our range can burn cleanly and evenly. Read more: Complete Guide to Choosing Candle Wax.
How should I melt wax and at what temperature should I pour it?
The safest melting method is a double boiler or a dedicated wax melter with temperature control. Heat the wax gradually and avoid overheating. Natural waxes should not be heated above 90 °C.
Pouring temperature depends on the specific wax type and fragrance oil. Each manufacturer provides the recommended temperature range in the technical documentation.
After adding fragrance oil, mix the wax thoroughly and only then pour it into prepared containers or molds.
Correct temperature control helps achieve a smoother candle surface, better scent throw and fewer defects.
Can I melt wax in a microwave?
We do not recommend using a microwave to melt natural candle wax.
With this heating method, temperature distribution is uneven and difficult to control. This may cause local or general overheating and reduce the wax performance.
For stable results, it is better to use a double boiler or a wax melter with temperature control.
How do I choose the right cotton wick for a candle?
Wick selection depends on several factors:
- candle diameter;
- wax type;
- fragrance oil amount;
- dye or pigment used;
- container material.
Even two candles with the same diameter may require different wicks if they are made from different waxes.
That is why burn testing is essential before launching a new candle formula. Only testing can confirm that the wick provides a stable flame, even wax melting and minimal soot.
Read more in our article How to Choose the Right Wick for Candles: A Complete Beginner’s Guide.
When can I remove a candle from a silicone or plastic mold?
Removal time depends on the wax type, candle size, room temperature and mold material.
In most cases, small molded candles can be carefully removed from a silicone mold after 2–6 hours. However, for the best result, we recommend leaving the candle in the mold for 12–24 hours.
With plastic molds, you should also wait until the wax has fully cooled and hardened. Removing the candle too early may deform it, especially with tall or complex shapes.
After removal, natural wax candles should ideally cure for 7–14 days before first use. This allows the wax structure to stabilize and the fragrance oil to distribute evenly.
How long after pouring can I light the candle?
Although most candles harden within a few hours, they should not be burned immediately after making.
Natural wax needs time for full structural stabilization and even fragrance oil distribution.
For most soy, coconut and olive waxes, the optimal curing time is 7–14 days. During this period, the fragrance binds better with the wax, improving both cold and hot scent throw.
If the candle is used too early, the scent may seem weaker even if all production recommendations were followed.
How long can a scented candle in a glass or jar burn continuously?
For safe and proper use, a scented candle in a glass or jar should usually burn no longer than 2–3 hours at a time. This is normally enough for the top layer of wax to melt to the edges and form an even melt pool.
Longer burning may overheat the glass container, speed up wax consumption, overheat the fragrance composition and reduce scent quality. A wick that is too long may also create soot and increase flame height.
After 2–3 hours, extinguish the candle and allow it to cool completely before the next use. Before each relighting, trim the wick to about 5 mm.
During the first burn, allow the candle to burn until the entire top layer of wax has melted to the edges. This helps prevent tunneling around the wick.
Fragrance Oils
Why are your fragrance oils more expensive than many alternatives, and what are their advantages?
We offer highly concentrated fragrance oils made in Germany specifically for candle making, reed diffusers, soap and other scented products.
The cost of our fragrance oils is not based only on the raw material price. It also includes: international shipping, customs clearance, customs broker services, port charges, VAT, transportation within Israel, warehouse storage, handling services, product bottling, accounting support, website and payment system maintenance, government taxes and other mandatory expenses.
We supply fragrance oils from the German company FRENCH COLOR, a European manufacturer of professional fragrance compositions. Production is carried out in accordance with current European Union requirements and standards, with multi-stage quality control at every stage.
Each batch is supplied with a full set of technical documentation, including:
- safety data sheets (SDS/MSDS)
- IFRA certificates
- allergen documentation
- other technical documents provided by the manufacturer
In terms of quality, richness and stability in candles, our fragrance oils belong to the professional segment and are comparable with products from leading global manufacturers of candle fragrance oils.
The main advantage of our fragrance oils is the high concentration of aromatic components. This means that a smaller amount of oil is usually required to achieve a rich and long-lasting scent compared with many budget alternatives. As a result, you can achieve a higher-quality result and often reduce the actual consumption of fragrance oil.
All fragrance compositions are developed by professional perfumers and have a complex multi-layer structure with top, middle and base notes. They provide:
- strong cold and hot scent throw
- good compatibility with most natural waxes
- stability during candle production and burning
- suitability for both beginners and professional manufacturers
Our fragrance oils are phthalate-free, comply with IFRA requirements and are suitable for scented candles, diffusers, wax sachets, soap and other scented products when the manufacturer's recommended dosages are followed.
Unlike many inexpensive fragrance oils of unknown origin, we work directly with the manufacturer and provide all necessary technical documentation. You always know the origin of the product and can be confident in its quality, safety and batch-to-batch stability.
What percentage of fragrance oil should be added to wax?
The optimal amount of fragrance oil depends on the wax used, the specific fragrance and the wax manufacturer's recommendations.
For most natural waxes, the recommended concentration is about 8–10% of the wax weight. Some waxes can hold up to 12% fragrance oil, but exceeding the maximum fragrance load is not recommended, as it may reduce candle quality, cause oil to seep to the surface and negatively affect burning performance.
Before large-scale production, it is always recommended to make several test candles and select the optimal concentration for the chosen wax and specific fragrance.
At what temperature should fragrance oil be added to wax?
The optimal temperature for adding fragrance oil depends on the type of wax used and the manufacturer's recommendations.
For most natural waxes, fragrance oil is added at 60–85 °C. The wax should then be mixed thoroughly for 1–2 minutes so that the fragrance composition is evenly distributed throughout the full volume.
There is no universal temperature suitable for all waxes. Each manufacturer develops its own production technology, so it is always best to follow the instructions for your specific wax.
Adding fragrance oil at a temperature that is too high or too low can negatively affect the finished candle, including its appearance, burn stability and both Cold Throw and Hot Throw.
For the best result, follow the wax manufacturer's technology, use the recommended fragrance oil dosage and perform burn tests when developing a new formula.
Tip: if you are using a new wax or a new fragrance composition, make several test candles using different fragrance-addition temperatures within the range recommended by the wax manufacturer. This will help you find the best parameters for your exact formula.
How can you tell which fragrance oils are longer-lasting and have stronger scent throw?
Fragrance intensity depends on several factors at once:
- the structure of the perfume composition
- the concentration of aromatic components
- the type of wax
- the candle size
- the correct wick
- the fragrance oil dosage
- compliance with the production technology
It is important to understand that a high fragrance-oil concentration does not always mean the strongest possible scent throw. Each perfume composition has its own character and opens differently.
Do not judge a fragrance only by smelling it from the bottle. Some compositions may seem light in concentrate but become much brighter after the candle is made and during burning. Others create a softer, more delicate and unobtrusive scent experience.
All our fragrance oils are developed specifically for candle making and are highly concentrated. When the recommended dosage and correct production technology are followed, they provide a rich Cold Throw and Hot Throw.
As a rule, compositions with woody, amber, spicy, oriental, vanilla and gourmand notes tend to provide the most intense scent throw. Floral and fruity compositions can vary in intensity depending on their structure, while citrus fragrances more often create a fresher and lighter scent profile.
When choosing a fragrance oil, we recommend considering not only the expected strength of the scent but also your own preferences. Some spaces are better suited to rich and expressive compositions, while others are better suited to lighter, more subtle fragrances.
How should you choose a fragrance oil?
Choosing a fragrance is always a matter of personal preference and the intended purpose of the future candle.
Different fragrance directions are often chosen for different purposes:
- warm woody, vanilla and spicy compositions — for a cozy atmosphere
- floral fragrances — for freshness and lightness
- fruity scents — for bright summer collections
- citrus fragrances — for a feeling of cleanliness and energy
If you are just starting to make candles, we recommend beginning with the most popular fragrances. They have already received high customer ratings and perform well in different types of natural wax.
Do fragrance oils color the wax?
Most fragrance oils have almost no effect on the color of the finished candle. However, some compositions may have a natural yellowish, amber or brownish shade due to the characteristics of the aromatic components used, which may slightly color the candle.
Can fragrance oils be mixed with each other?
Yes. Most fragrance oils can be mixed with each other to create your own unique compositions.
Many professional candle makers use exactly this approach, creating exclusive fragrances that cannot be found in a ready-made range.
When blending, it is recommended to make a small test batch first, record the exact proportions of each component and evaluate the scent after the candle has fully cured. This will allow you to reproduce the composition easily if you like the result.
Why is the fragrance almost not noticeable?
Weak Cold Throw or Hot Throw may be caused by several factors:
- fragrance oil dosage is too low and below the recommendation for the wax used
- the wax does not hold fragrance well
- fragrance oil was added at the wrong temperature
- the wax was not mixed thoroughly enough after adding fragrance oil
- the candle was not cured long enough after production: the candle needs time for the fragrance oil to bind fully with the wax
- the wick was not selected correctly
- the melt pool during burning is too small
- the candle was burned for too short a time: it must burn long enough to form a full melt pool and allow the scent to develop fully
- the candle is used in a room that is too large, near open windows or in strong ventilation
Even the highest-quality fragrance oils cannot reveal their full potential if candle-making technology is not followed. This is why it is important to follow the wax manufacturer's recommendations, use the correct fragrance oil dosage, choose the right wick and always perform burn tests before using a new formula.
Important: natural waxes — soy, coconut, olive and their blends — usually reach maximum scent throw only after the candle has fully cured. Depending on the wax type, this process may take from several days to two weeks after production.
What are Cold Throw and Hot Throw?
When choosing a fragrance oil for candles, it is important to consider two indicators: Cold Throw and Hot Throw.
Cold Throw is the scent intensity released by a candle without burning. This is the scent you notice when the candle is simply standing in the room, with or without a lid.
Hot Throw is the scent intensity during candle burning, when the melted wax begins to actively evaporate aromatic components and fill the room with fragrance.
These indicators can differ significantly. Some fragrance compositions have a very strong cold throw but become softer during burning. Others may be barely noticeable in a cold candle but open much brighter after lighting.
Cold and hot scent throw are affected by the quality and concentration of the fragrance oil, the type of wax, dosage, addition temperature, correct wick, candle curing time and compliance with the production technology.
Our fragrance oils are developed specifically for candle making and, when the recommended technology is followed, provide rich Cold Throw and Hot Throw.
Important: fragrance oil should not be evaluated only by smelling it from the bottle or by a cold candle. Final conclusions about scent throw should be made only after the candle has fully cured and a burn test has been performed. This allows you to objectively evaluate how the fragrance composition opens during burning.
Can your fragrance oils be used for soap making?
Yes, many of our fragrance oils are suitable for soap making. All fragrance compositions are supplied with IFRA (International Fragrance Association) certificates, which specify the recommended applications and maximum permitted concentrations for different product categories, including soap and other personal-care products.
Before using a fragrance oil, we recommend checking the relevant IFRA certificate for the specific fragrance, because the permitted concentration may differ depending on the composition of that perfume formula.
All our fragrance oils are also supplied with safety data sheets (SDS/MSDS) and other technical documentation from the manufacturer, confirming their origin and compliance with international safety requirements.
When making soap, it is important to follow the soap-base manufacturer's recommendations and not exceed the maximum permitted concentration stated in the IFRA certificate. This helps achieve a high-quality, safe and stable finished product.
Important: an IFRA certificate defines permitted usage levels for a fragrance composition in specific product categories, but it does not confirm that the fragrance oil is suitable for every soap-making technology. Before serial production, it is recommended to make a test batch and evaluate the stability of scent, color and other properties of the finished product.
Can your fragrance oils be used for diffusers?
Yes. Our fragrance oils are well suited for making reed diffusers when used with a compatible diffuser base.
The high concentration of aromatic components provides a rich and long-lasting scent, while the wide range allows you to create both classic and exclusive interior fragrance compositions.
When making diffusers, it is recommended to follow the suggested mixing proportions for fragrance oil and base, and to test the finished formula in advance.
How are fragrance oils different from essential oils, and can essential oils be used for candle making?
Fragrance oils and essential oils are different products designed for different purposes.
Essential oils are obtained exclusively from natural plant materials — flowers, leaves, bark, fruits and other parts of plants — by steam distillation, cold pressing or other extraction methods.
Fragrance oils are specially developed perfume compositions that may contain both natural and synthetic aromatic components. They are created by professional perfumers to achieve a stable, rich and reproducible scent.
For candle making, fragrance oils are usually the preferred choice because they are specifically developed to work with wax and provide stronger Cold Throw and Hot Throw, stable scent during burning, a wide selection of complex perfume compositions and reproducible quality from batch to batch.
Essential oils can also be used in candle making, but their characteristics must be considered:
- many essential oils have weaker hot scent throw compared with professional fragrance compositions
- some volatile components may evaporate when heated
- natural essential oils are usually significantly more expensive than fragrance oils
- not all essential oils are suitable for candles or provide stable results
- because of their high volatility, they often lose their scent during burning, produce soot or create an unpleasant chemical note
When using essential oils, it is important to follow the recommended dosage, consider the temperature at which they are added and always perform burn tests.
If your goal is to achieve a rich, long-lasting and stable candle scent, the best choice is professional fragrance oils developed specifically for candle making. These are the fragrance compositions we offer in our range.
Important: whether fragrance oils or essential oils are used, candle making requires compliance with the wax manufacturer's recommendations and safety requirements. Before serial production, it is recommended to make a test batch and evaluate burn quality, scent throw and finished-candle stability.
Are your fragrance oils certified according to IFRA standards, and do you have documentation for them?
Yes. All fragrance oils in our range are made in Germany and comply with IFRA (International Fragrance Association) requirements.
For each fragrance composition, the manufacturer provides the required technical documentation, including an IFRA certificate, safety data sheet (SDS/MSDS), laboratory allergen information and other documents provided by the manufacturer.
Which fragrances are most popular for candle making?
The choice of fragrance depends on the season, personal preferences, mood and the purpose of the candle. However, some compositions are consistently in high demand and are considered classics in candle making.
The most popular categories are:
- floral — peony, lilac, lavender, jasmine, rose
- fruity — black cherry, forest strawberry, mango, pineapple, apple, raspberry, pear
- citrus — orange, lemon, mandarin, grapefruit
- woody — palo santo, sandalwood, cedar, cashmere wood, bamboo, fir, rosewood
- spicy — cinnamon, clove, hot wine, saffron
- vanilla and gourmand — vanilla, chocolate, pastry, coffee, cappuccino, whisky jazz
- fresh — into the woods, clean cotton, sea salt and rose, lime basil mandarin
- perfume-inspired — Aventus by Creed, Bibliotheque Byredo, Baccarat Rouge 540, J'Adore Dior, Black Opium by Yves Saint Laurent, Dior Sauvage, La Vie est Belle
If you are just starting to make candles, we recommend choosing proven and versatile compositions. Most customers like them, they open well in natural waxes and are suitable both for personal use and for sale.
From our range, the following fragrances are especially popular:
• Fresh Cut Peony
• Forest Strawberry
• Black Cherry
• Fresh Cut Lilac
• Champagne Rose
• Mango & Mandarin
• Fir Balsam
• Apple Cinnamon
• Lavender
• Sandalwood & Amber
• Palo Santo
• English Rose
• Punk Rose
• Hot Wine
• Into the Woods
• Seasalt Rose
• English Pear & Freesia
• Jasmine
• Cedar & Saffron
• J'Adore Dior
• Aventus by Creed Inspired
• La Vie est Belle Inspired
• Bibliotheque Byredo Inspired
• Baccarat Rouge 540 Inspired
• Dior Sauvage
• Black Opium by Yves Saint Laurent Inspired
Seasonality should also be considered when choosing a fragrance. In spring and summer, floral, fruity and citrus compositions are traditionally more popular, while in autumn and winter customers more often choose woody, spicy, vanilla, coniferous and gourmand fragrances.
You can view the range and choose a fragrance here: candle fragrance oils
Naturesin (Acrylic Composite)
What is Naturesin, and how is it different from plaster, Jesmonite, and concrete?
Naturesin is a modern water-based acrylic composite supplied in powder form and intended for making decorative objects, interior accessories, and home décor elements. Once fully cured, the material becomes significantly stronger than ordinary plaster, develops a smooth surface, and withstands everyday use much better.
Compared with plaster, Naturesin offers greater strength, lower porosity, and a significantly reduced tendency to chip or crack. Unlike concrete, it is lighter, has a more uniform structure, and makes it possible to produce highly detailed items.
In terms of its properties, Naturesin belongs to the acrylic composite category and is similar to Jesmonite in many respects. However, the working method may vary depending on the specific manufacturer and material composition.
The material is ideal for making trays, candle holders, vases, planters, decorative figures, soap dishes, organizers, stands, interior décor, and many other items.
How should Naturesin be mixed correctly?
To achieve a high-quality result, you must strictly follow the mixing ratio recommended by the manufacturer: 100:27. First, pour the water into a clean container, then gradually add the powder while continuously mixing the blend.
Mix slowly and evenly for several minutes until the mixture is completely homogeneous and free of lumps. Mixing too vigorously may introduce a large number of air bubbles.
Once prepared, the mixture should preferably be poured into the mold immediately because the material has a limited working time. During pouring, gently tap the mold on the table or use a vibrating table to release any remaining air bubbles.
Always use electronic scales and strictly follow the proportions specified by the manufacturer to achieve the best possible results.
How long should you wait before removing an item from a silicone mold?
In most cases, the item can be carefully removed from the mold after approximately 30–60 minutes. However, the exact time depends on the room temperature, air humidity, the size of the item, and the specific formulation being used.
If the item has thin walls or many small details, it is better to allow slightly more time for it to develop its initial strength.
Keep in mind that demolding does not mean the material has fully cured. Naturesin reaches its maximum strength only several days after casting. For this reason, items should be handled carefully during the first few days and protected from strong mechanical stress.
Do Naturesin items need to be coated with a protective varnish?
For most decorative items, an additional coating is not mandatory. However, if the item will regularly come into contact with water, cosmetics, household chemicals, or food products, it is recommended to use a special protective acrylic or heat-resistant varnish that is compatible with acrylic composites.
A protective coating reduces the absorption of moisture and dirt, makes the item easier to clean, and helps preserve its appearance over a long period.
Before applying the coating, the item must be completely dry and have reached its final strength.
Is Naturesin sensitive to water, sunlight, and high temperatures?
Once fully cured, Naturesin has good moisture resistance. However, the material is not intended for prolonged, continuous contact with water unless the surface has additional protection.
Items can be used in bathrooms, kitchens, or other high-humidity areas, but a protective acrylic varnish is recommended when they are exposed to water regularly.
The material should also not be exposed to extremely high temperatures. Do not place items in an oven or microwave, and do not use them as trivets for very hot cookware.
Under normal indoor conditions, the items retain their properties for many years.
What can be made from Naturesin?
Naturesin can be used to create a wide range of decorative items of almost any level of complexity.
The most popular items include:
- decorative trays and stands;
- candle holders;
- planters;
- vases for dried flowers;
- soap dishes;
- organizers;
- jewelry stands;
- candle stands;
- coasters;
- interior figurines;
- decorative boxes;
- decorative panels;
- home décor elements.
The material is ideal for both minimalist designs and items with the appearance of natural stone, marble, terrazzo, or concrete.
Can Naturesin items be used for candles, planters with fresh flowers, and everyday use?
Yes, Naturesin items are ideal for making decorative candle holders, candle stands, planters, vases for dried and fresh flowers, organizers, and a wide range of interior accessories.
When making candle holders, always coat the inner surface of the finished item with a heat-resistant acrylic varnish to prevent candle wax from being absorbed into the material.
For fresh flowers, both the inner and outer surfaces must be protected with acrylic varnish or a special paint that protects the item from moisture.
When the recommended use and care instructions are followed, the items retain their attractive appearance and can last for many years.
Can Naturesin be colored, and which colorants are best to use?
Yes, Naturesin can be colored very effectively. Color can be added directly to the mixture before casting, or the finished item can be painted after it has dried completely.
To color the mixture itself, it is best to use special pigments or water-based liquid colorants designed for acrylic composites. They distribute evenly throughout the mixture, provide a rich color, and do not reduce the material's strength when used at the recommended dosage.
Finished items can also be painted with acrylic paints, decorated with artistic designs, or given marble, stone, terrazzo, concrete, or metallic effects. Decorative coatings may also be applied and then protected with varnish.
When using powdered pigments, they must be mixed thoroughly to prevent colored specks and an uneven shade. It is not recommended to add more than 2% colorant by weight of Naturesin, as this may affect the curing process and the final strength of the item.
Before producing a large batch, it is recommended to make several small test casts to determine the optimal colorant concentration and achieve the exact shade you plan to use in the finished products.
Liquid Silicone, Latex and Silicone Molds
What is liquid silicone and what is it used for?
Liquid silicone is a flexible two-component material that, after mixing and full curing, turns into a strong and flexible silicone mold. It is widely used to create molds of varying complexity that allow highly detailed items to be reproduced many times.
Silicone molds are used with epoxy resin, acrylic composites, plaster, wax, soap, concrete, polymer materials, decorative mixtures and many other materials.
Thanks to their high flexibility, finished items can be removed from the mold easily and without damage. With proper use, the molds themselves can withstand dozens or even hundreds of casting cycles.
How is platinum-cure Pure Mold silicone different from ordinary silicones?
Pure Mold is a high-quality platinum-cure liquid silicone developed for producing professional silicone molds with highly accurate detail reproduction.
The main advantages of platinum-cure silicone are:
- it produces virtually no shrinkage after curing;
- it reproduces even the finest surface details accurately;
- it offers high flexibility and strength;
- it is resistant to tearing and repeated use;
- it has a long service life;
- it creates a smooth inner surface in the finished mold;
- it is suitable for producing complex molds with thin elements.
Compared with many tin-cure silicones, platinum-cure silicone usually lasts significantly longer, ages less and provides more consistent quality in finished molds.
You can learn more about Pure Mold silicone here.
Which silicone is better to choose — platinum-cure or tin-cure?
Both types of silicone are used for mold making, but they have different properties. Platinum-cure silicones usually provide more accurate detail reproduction, produce virtually no shrinkage, offer greater flexibility and have a longer service life. They are better suited to professional mold making and repeated use.
Tin-cure silicones are more often selected for less complex tasks or when a lower price is the main consideration. When choosing a material, it is advisable to consider not only the price, but also the expected number of castings, the complexity of the item and the quality requirements for the finished mold.
Can I make a silicone mold myself at home?
Yes. You will need liquid silicone, a mixing container, electronic scales, a master model and suitable mold housing. After the components have been mixed, the silicone is carefully poured around the model and left until fully cured.
High-quality molds can be produced even without professional equipment, provided that the correct proportions are followed, the material is mixed thoroughly and the formation of air bubbles is avoided.
How many times can a silicone mold be used?
There is no exact number of cycles, because the service life depends on the quality of the silicone, the complexity of the mold, how carefully it is used and the materials being cast.
A mold made from high-quality platinum-cure silicone can withstand dozens, hundreds and sometimes significantly more casting cycles without any noticeable loss of quality when cared for correctly.
After each use, it is advisable to clean the mold and avoid excessive stretching in order to extend its service life as much as possible.
Which materials can be cast in silicone molds?
High-quality silicone molds are suitable for most decorative materials.
The materials most commonly cast in them include:
- epoxy resin;
- acrylic composites;
- plaster;
- decorative concrete;
- candle wax;
- soap;
- polyurethane compounds;
- various casting mixtures.
Before using a new material, it is advisable to perform a test casting to ensure full compatibility with the specific type of silicone.
How long does silicone take to cure completely?
Curing time depends on the specific silicone, the ambient temperature and the size of the mold. Initial curing usually takes about one day, although some formulations may require 48 hours to develop their full properties.
For maximum strength, it is advisable not to use a new mold immediately after removing the master model. Allow it to complete the polymerization process fully in accordance with the manufacturer’s instructions.
Working at a temperature of approximately 20–25 °C provides the most consistent results.
How can air bubbles be avoided when making a silicone mold?
Most bubbles appear while the components are being mixed or while the silicone is being poured.
To produce a high-quality mold, it is advisable to:
- follow the component ratios precisely;
- mix the material slowly and evenly;
- pour the silicone in a thin, continuous stream from one point;
- gently tap the container or mold to help release bubbles;
- use vacuum degassing or a vibrating table for professional production.
It is also important that the master model is clean, dry and free from dust.
What is liquid latex and what is it used for when working with epoxy resin?
Liquid latex is a special protective coating widely used when making epoxy resin items before applying a finishing layer, or in other situations where the item must be protected from dirt, epoxy resin or other materials.
Latex is most often applied with a brush to the back of the item, the side edges or other areas that need to be protected from accidental contact with resin, dyes, dirt or other materials. Once dry, the latex forms a flexible film that prevents epoxy resin from running onto the protected surfaces.
After the finishing layer has cured completely, the latex can be removed easily by hand without leaving marks, significantly reducing the time required for subsequent finishing. This method is widely used when making trays, clocks, tabletops, artwork, decorative panels and other epoxy resin items.
Liquid latex has a strong smell, so it is advisable to work in a well-ventilated area or wear a protective mask.
You can purchase liquid latex here.
How can the service life of a silicone mold be extended?
The service life of a mold largely depends on the quality of the silicone and proper care.
After each use, it is advisable to clean the mold of any remaining material without using sharp tools that could damage the surface. The mold should not be stretched excessively when removing items or exposed to open flames or high temperatures.
Storing the mold in a flat, uncompressed position, cleaning it regularly and handling it carefully can significantly increase the number of casting cycles and preserve the high quality of finished items over a long period.
I-GUM Silicone Paste
What is I-GUM silicone paste, and what is it used for?
I-GUM silicone paste is a two-component silicone with a soft, moldable consistency, designed for the rapid production of silicone molds, impressions, and copies of various objects.
Unlike liquid silicone, I-GUM does not flow and is applied directly to the model. In many cases, this eliminates the need to build a complex, sealed mold box.
After the components are mixed, the material becomes pliable, easily takes the required shape, and accurately reproduces even the smallest surface details. Once fully cured, the silicone remains flexible, strong, and durable.
I-GUM is suitable for making molds for epoxy resin, plaster, acrylic composites, wax, soap, cement, polyurethane, low-melting-point metals, and many other materials.
To learn more or purchase the product, visit: I-GUM silicone paste.
How is I-GUM silicone paste different from ordinary liquid silicone?
Both materials are intended for making silicone molds, but they are used in different ways.
I-GUM silicone paste:
- has a thick, moldable consistency;
- is applied directly to the model;
- does not require a mold box in most cases;
- is ideal for vertical surfaces;
- is convenient for copying small objects and textured details;
- allows a mold to be made quickly.
Liquid silicone:
- has a fluid consistency;
- completely surrounds and covers the model;
- usually requires a sealed mold box;
- is better suited to three-dimensional molds with complex geometry.
When you need to quickly take an impression of a small object or make a mold without complex preparation, silicone paste is the more convenient solution.
How should I-GUM silicone paste be mixed?
Before starting, take equal amounts of components A and B in a 1:1 ratio by weight. It is best to use electronic scales.
Knead both components thoroughly by hand until the color is completely uniform, with no lighter or darker streaks. A uniform color indicates that the components have been fully mixed.
Once mixed, begin making the mold immediately. The working time is limited and depends on the selected version of the material — I-GUM Slow or I-GUM Fast, the room temperature, and the amount of mixture prepared.
Although the components are mixed in a 1:1 ratio and can be portioned without highly precise weighing, electronic scales are recommended for the most consistent results when making important or technically demanding molds.
How do I correctly make a silicone mold or copy of an object using I-GUM?
For a high-quality mold or copy, follow these steps:
- Clean the original model or object to remove dust and dirt.
- Take equal amounts of components A and B.
- Mix them until the color is completely uniform.
- Apply the first layer of silicone directly to the surface of the model, or spread a layer of silicone paste of the required thickness on the work surface and press the model or object firmly into the paste.
- If necessary, increase the mold thickness with additional layers of silicone.
- Allow the material to cure completely.
- Carefully remove the model or object.
It is best to prepare enough mixed paste from the beginning, taking into account the thickness, height, and length of the object from which you want to take an impression. This will help you create a high-quality mold with sufficiently thick walls and base. A wall and base thickness of 3–7 mm is recommended.
Which materials can be used with molds made from I-GUM silicone paste?
Once fully cured, the molds are suitable for use with a wide range of materials, including:
- epoxy resin;
- polyurethane resins;
- plaster;
- acrylic composites, such as Naturesin;
- cement;
- concrete;
- candle wax;
- soap;
- low-melting-point metals;
- other decorative casting compounds.
Thanks to the silicone’s high flexibility, finished objects can be removed from the mold easily without damaging fine details.
How can large molds be made with I-GUM?
Silicone paste can be used not only for small molds, but also for molds intended for larger objects.
When making trays, decorative panels, stands, and other flat objects, the manufacturer recommends a combined method: use silicone paste only to form the mold walls, while making the base from a smooth sheet of Plexiglas, acrylic, plastic, or a suitable film.
This method significantly reduces silicone consumption, creates a perfectly flat and smooth working surface, and makes the production of large molds more economical.
Can I-GUM silicone paste be combined with Pure Mold liquid silicone?
Yes. In many cases, using I-GUM silicone paste together with Pure Mold liquid silicone makes it possible to produce complex molds more quickly, conveniently, and economically.
The most common method is to use I-GUM to create mold walls, partitions, local mold elements, or to seal difficult areas of the model, and then pour the main part of the mold with Pure Mold liquid silicone.
This approach helps to:
- reduce liquid silicone consumption;
- shorten mold preparation time;
- prevent silicone from leaking through gaps;
- simplify the production of molds with complex geometry;
- create a stronger and more durable mold.
For small objects, I-GUM silicone paste alone is usually sufficient. When a large three-dimensional mold is required, or maximum accuracy is needed across the entire surface of the model, combining I-GUM with Pure Mold is considered one of the most effective solutions.
What are the most common mistakes when working with I-GUM silicone paste, and how can they be avoided?
Most problems are caused not by the material itself, but by incorrect working methods.
The most common mistakes are:
- Insufficient mixing. Mix the components until the color is completely uniform, with no lighter or darker streaks.
- Incorrect component ratio. Use components A and B in a 1:1 ratio. Electronic scales are recommended when making important or technically demanding molds.
- Working too slowly after mixing. The working time is limited, so begin making the mold immediately after mixing.
- Insufficient mold thickness. Walls that are too thin may deform during demolding or casting. For large objects, increase the silicone thickness or use a rigid support shell.
- Poor reproduction of fine details. Press the first layer of silicone firmly against the model so that the material fills every recess and captures the full texture.
- Working on a dirty or damp surface. Before making the mold, the model must be clean, dry, and free from dust, grease, and other contaminants.
- Incorrect storage conditions. After use, close both components tightly and store them in their original packaging in a dry place, protected from moisture, direct sunlight, and excessive heat.
By following these recommendations, I-GUM silicone paste can be used to produce strong, flexible, highly detailed molds that can be reused many times.
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